Privacy Policy

1. Who we are

The Future Fox is a company registered in England and Wales. Our mission is to accelerate the development of smart, sustainable, and people-focused cities, and we do this by making it easy for anyone to influence planning decisions. 

This is our updated Privacy Policy going into effect on 26th June 2020.

2. Personal data we collect

  1. We use a third-party service, Google Analytics, to collect information on how you use the site, using cookies and page tagging techniques. The information Google and we collect doesn't identify anyone, and is kept for a maximum of 38 months.

  2. We collect your email address, name and subscription preferences when you agree to receive notifications by email. We use a third-party service, MailChimp, to collect this information. We also track how our emails are used - for example, whether you have opened them and which links you have clicked on. If you've signed up for email notifications, you can unsubscribe or change your settings at any time by selecting the 'unsubscribe' link that appears at the end of every email. Once you have unsubscribed, your details will be deleted immediately from the system. 

  3. If you contact us regarding this Privacy Policy, by asking a question or providing feedback or information through our contact form, we collect your email address and any other data contained in your message

  4. We do not share your information with third-parties. All personal data is stored for a maximum duration of 12 months.

If you agreed to receive notifications by email we may contact you about our products and services, as well as other content that may be of interest to you. You may unsubscribe from these communications at any time. 

3. Why we collect personal data

We gather this information in order to:

  1. Improve the site by monitoring how you use it

  2. Respond to any feedback you send us, if you've asked us to

  3. Send out email alerts to those who have requested them

  4. Avoid automated spam and abuse 

  5. Improve security

 

4. Cookies 

Our website will place “cookies” on your computer to help improve your experience when you visit our site, detect spam, improve cybersecurity and navigate through our site. You can delete cookies using your browser settings (these vary depending on which software you are using). We do not track you in any way and we do not store your IP address in any format in our database. 

 

6. Your rights

You have a right of access to any personal data we hold about you, by making a Subject Access Request (SAR) to our contact email below.

In addition, if you believe that the data we hold is inaccurate or incomplete you can ask us to update our records. If you are unhappy with the way in which we process your personal data you can request that we stop or restrict the processing of your data or ask us to delete the personal data we hold about you.

Find out more about your rights on the Information Commissioner's site.

7. Contact

hello@thefuturefox.com

 

8. Complaints

If you feel we have been unable, or unwilling, to resolve your information rights, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). The ICO is the supervisory authority responsible for data protection in the UK.

For further information, including independent data protection advice and information in relation to your rights, you can contact the Information Commissioner at:

The Information Commissioner

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Tel: 08456 30 60 60

Website: www.ico.org.uk

 

You can also report any concerns here: https://ico.org.uk/concerns/handling/ 

©2020 The Future Fox Ltd. Company registration number 11062412